We ship worldwide! Shipping options and rates will appear at checkout depending on your location.

Orders are typically processed within 1–2 business days. Delivery times vary by region:

• UK: 2–4 business days

• Europe: 3–7 business days

• US/Canada: 5–10 business days

• Rest of World: 7–14 business days

Yes! You’ll receive a tracking number via email once your order has been dispatched. If you didn’t receive one, please check your spam folder or contact us.

Please email us at team@beamed.store ASAP with your order number and correct address. If your order hasn’t been dispatched yet, we’ll update it for you.

Yes! We offer free shipping on all domestic orders over £50 / $70. For international orders, free shipping applies at certain thresholds, shown at checkout.

We accept returns within 14 days of delivery, provided the item is unused and in its original packaging. For hygiene reasons, used tools cannot be returned unless they are defective.

Email us at team@beamed.store with your order number and reason for return. We’ll guide you through the process.

Yes. Once we’ve received and inspected your return, we’ll issue a full refund to your original payment method. Refunds may take 5–10 business days to appear.

We’re so sorry! Please email us a photo of the damaged product within 7 days of delivery and we’ll send a replacement right away.

We accept all major credit/debit cards, PayPal & Apple Pay.

Yes — our site is SSL secured and payments are processed using industry-standard encryption technology.

All prices are listed in GBP (£) or USD ($), depending on your region. You’ll see the final amount in your local currency at checkout based on the exchange rate.